"Listening and learning from our clients" is the assignment. "Exceeding your expectations" is our pledge.
Let us put our talent and resources to work, increasing return on the investment you've already made to get the customer's business when an unexpected downturn occurs and the account shows the potential to become past due.
Keeping Watch...let's do all we can together!
Many companies rely on a client's past performance, voluntarily financial information , a gut feeling or a handshake to set the terms of doing business with their customers. Methods that can end in overextended accounts and lost revenue. Our team can close loopholes that may be missed at the outset of the order, returning those hard earned dollars back where they belong...in your cash flow!
Basic Credit Investigations include:
(Best used for new account set up, Mid Balance Account Qualification)
- Risk Reduction
- Business Profile/Credit Analysis
High Risk Credit Investigations include:
(best used for New High Balance Account set-up or High Balance Account Qualification)
- Pre-Litigation
- Asset & Liability
Audit/Customer Service
(a pre-publication Letter/Call Series)
- In-House Contact
- Pre-In-House Collection Qualifier
- Mid to High Balance Account Quality Control
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3rd Party Collections -
Our specialty!
Once you’ve exhausted the resources you choose to allocate towards the collection of a past due debt; we provide a way to squeeze another source of recovered revenue via our 3rd party collection team.
Our clients choose when to utilize our services and to what extent. We base our workflow strategy on those factors as well as our experience working the initial placements. We respond to changes in our client’s procedures that can affect our ratios on the collection side.
We evaluate procedures and resources against results to make changes necessary to correct any identified challenges to our recovery yield.
Legal -
Your final option
Your customer doesn’t respond to collection efforts? Your next decision will be to consider legal action to protect your interests. In-house legal counsel can swing into action or you may opt to route your accounts from 3rd party collections to our Legal Division. The decision to pursue legal often depends on what you know about your customer today. We provide the means to get the most up-to-date information available, you choose how deep we go to get it!
Working with CLLA network of attorneys throughout the U.S., we will keep you notified throughout the legal process.
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