Take control of your collections and get great recovery results.

That’s exactly what you get from Clovis & Roche. With our YP Division, you are gaining a partner that will bring you concrete results while also strengthening your business image. We realize that your business is unique – and that’s why we work hard to learn about your company and tailor our services to meet your specific needs, resources and schedule.

Our goal is to maximize your recovery and minimize the likelihood that your advertiser will take their business elsewhere. We do this by structuring payment options that are both beneficial to you and attractive to your advertiser – while also working to restore and strengthen the business relationship.

For more than a decade, we have been successfully serving the YP industry by combining hands-on experience, proven expertise and highly trained YP investigators and collectors who know your business.

YP Industry & Client Specific Trained Collectors High Employee Retention Client Specific Reporting Options We Provide Services Throughout the Sales Cycle

 

We focus on your YP business operations.

We’re not your everyday collection agency – as a Recovery Firm we are truly focused on getting to know you, evaluating your business needs and building a lasting relationship. Communication is the key – and that’s why we take the time to ask questions, meet you on-site and discuss details by phone or email, all without interrupting your schedule.

Credit Investigations Asset & Liability Searches Credit Reports Pre-Litigation Reports Employee Bkg. Searches

Collection Services Audit A/R Demands 1st & 2nd Tier Skip Tracing Spanish YP Collections

Legal Services Pre-Legal Legal: Managed CLLA Attorney Network

When we’re ready to get down to business, our Recovery Team works YP paper exclusively. Our Management Team translates your input into a seamless process designed to enhance recovery and strengthen customer relationships. From sales to operations, administration, collections, legal – you’re covered.

In addition, we have increased our focus on Spanish YP services, including opening a Los Angeles office in 2008. We are sensitive to the needs of the Hispanic market and have developed a Spanish division. Our bilingual staff members are culturally trained in aspects of the varied Hispanic communities promoting greater sensitivity and successful results for you.

 

Build a solid foundation to meet your investigation and collection needs.

We are here to build a solid, long-term relationship with you – to grow with your business and create success for years to come. While your first lines of defense are Sales and Credit, we will develop an overall strategy customized for your specific areas of concern. We’re all about exploring the possibilities and providing you with unique, effective solutions.

Sandra Lovett-Tillman, YP-Client Development has played an integral role in our success for more than 12 years. Her experience, knowledge and insight have resulted in an impressive growth in services for our clients. An active member of ADP, ADM and YPA, Sandra continues to identify areas where she can be of service to Publishers and CMRs. She is a Licensed LA Private Investigator working with our collectors on accounts that present unique challenges.